# CS-66: Shared airport cab pooling

Category: Travel & mobility
Level: Intermediate
Suggested duration: 3–5 weeks

Original UXCharan practice scenario. Validate assumptions; do not present it as a commissioned client project.

## Problem
In a hypothetical airport, passengers on the same flight pay for separate cabs to similar areas, while late-night travellers worry about safety. Explore a pooling experience that matches passengers after landing and makes sharing feel safe and fair.

## People to learn from
Frequent flyers and late-night travellers going between the airport and the city

## Core scope
- Join a pool after landing
- match with co-travellers
- share the fare and the route

## Research questions
- What would make a traveller comfortable sharing a cab with strangers?
- How do delays and baggage waits change plans after landing?

## Edge cases
- Flight delayed by two hours
- one co-traveller's bag doesn't arrive
- a solo woman traveller late at night

## Specific artefact
Safety controls such as verified profiles, women-only pools and live trip sharing

## Evaluation question
Can travellers find a pool and leave the airport faster than queuing for a cab alone, and do they feel safe?

## Work to share
Problem and role; anonymised evidence; alternatives and rationale; task flow; prototype; accessibility considerations; testing findings; revisions and honest limitations.

## Request feedback
Share a viewable Figma, document or portfolio link with Saicharan on WhatsApp: https://wa.me/917093809350
Include CS-66, your name, project stage and your main feedback question. Confirm review scope, timing and any fee directly.

## Methods
- Research planning: https://www.gov.uk/service-manual/user-research/plan-user-research-for-your-service
- Research consent: https://www.gov.uk/service-manual/user-research/getting-users-consent-for-research
- Design exploration: https://www.designcouncil.org.uk/resources/the-double-diamond/
- Usability testing: https://www.nngroup.com/articles/usability-testing-101/
- Accessible forms: https://www.w3.org/WAI/tutorials/forms/
- Portfolio storytelling: https://www.nngroup.com/articles/ux-design-portfolios/